Shipping

Shipping

We ship all orders within 5 working days of order placement.. Bulk order may require more time to ship and you
will be contacted in this case. When your order ships, you will receive an email with your tracking number. We
ship via courier and it may take upto 5 business days to receive your order after shipment. Estimated delivery
time depends on the following factors.

  • The product availability with us
  • The destination to which you want the order shipped
  • The availability of courier service

We ship anywhere within India and shipments outside India are made on special requests, because this may require more formalities for shipment. We refuse to treat shipping as a profit centre as do so many online stores. We are working behind a motive that to help farmers by collecting products directly from them with no intermediates and provide our customers the best products with no preservatives and chemicals added. We also understand the importance of receiving your order as quickly as possible. We are constantly working to improve transit times while still being able to offer free shipping. We do not collect any hidden charges when you purchase on spicefarm.com. Prices you see on the product page is final and that is exactly what you would pay. Bank transfer is the only payment method with spicesfarm now and we will start processing the shipping only after confirms the payment has done.

Returns

We offer completely free returns as per our 100% satisfaction guarantee. At Spices farm returns is a rare event because we make sure that the product is 100% pure, natural and healthy before shipping. However if it happens, we will provide you a return at no cost. Returns are easy, contact us to initiate a return. You will receive an email to your registered email address regarding the return process. You have to send back the product to the mentioned address “ Spiceswala Traders Kattappana P.O 685508” by courier within 2 weeks of time. Once we receive the product in return, we will either do the replacement or will refund your amount according to your preference. No more than 50 grams of the product should be used when returned.

Shipping & Delivery Policy

We want to get things to you as quickly as humanly possible

Our primary shipping service is eCommerce courier partners and we also use Indian postal service. Here is the list of shipping rates as per the weight.

  • We charge a shipping rate of Rs 55 for all deliveries in the standard shipping section, which is up to 0.4kg.
  • From 0.4kg to 1.9kg the rate is Rs 83.
  • For large goods shipping section which ranges from 1.9kg to 2.9kg the shipping rate is Rs 124.
  • In the case of heavy goods shipping which ranges from 2.9kg to 3.9kg the cost of shipping is Rs 166.
  • Large and Heady goods shipping ranges from 3.9 kg to 4.8 kg, the shipping costs is Rs 208.
  • Very Heavy Goods shipping ranges from 4.8 to 5.8 kg, the shipping rate is Rs Rs 250.
  • Very Large Goods shipping ranges from 5.8 to 6.8 kg, the shipping rate is Rs Rs 290.
  • Heavy and Large Goods Shipping ranges from 6.8 to 7.8 kg, the shipping rate is Rs Rs 350.
  • As of now, we provide the shipping facility for the products ordered up to 7.8 kg.

Standard Shipping

Standard Shipping will be delivered within 5 business days from the order’s ship date. Most Standard orders are processed and shipped within 1-2 business days and in major cities, you can expect the delivery within 3-5 working days.

Delivery Time

Delivery Time is dependent on 2 factors:

“Availability”. Every product detail’s page will show a value similar to “Usually Ships in 2-3 days”. It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The “Availability” value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the “Availability” timeframe, but please do not count on that.
Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers.

Delivery Policy

We ship & Deliver products in polythene covers, glass bottles and pet bottles. The packages will be properly wrapped in bubble packing and cased in carton boxes.
In case, if the products are found damaged while it reaches your hands, you are free to request for a new order or refund.

International Shipping

As of now, we do not take up international delivery. We are working on it. Will soon update you once we launch this service.
For any queries on Shipping & Delivery, feel free to connect with us at

https://spiceswala.com/
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